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Privacy Policy

Welcome to the Sister Stone Privacy Policy. This Privacy Policy describes how your information is collected, stored, used, and shared when you visit or make a purchase from www.sisterstone.com (the “Site”). We honor your privacy and are devoted to protecting the information we gather from you on our Site.

This Privacy Policy is applicable to, without limitation, any person that uses or accesses the Site, makes a purchase, or supplies us with any personal, company, financial and/or any other information.

BY USING AND/OR ACCESSING THE SITE OR SUPPLYING US WITH ANY INFORMATION, YOU ARE AGREEING TO THIS PRIVACY POLICY, INCLUDING THE WAY WE USE YOUR INFORMATION. IF YOU DO NOT AGREE WITH THIS PRIVACY POLICY, OR TO ANY CHANGES WE SUBSEQUENTLY MAKE TO THIS PRIVACY POLICY, YOU SHOULD STOP USING BOTH USING THE SITE AND/OR PROVIDING INFORMATION TO US, EFFECTIVE IMMEDIATELY.

Although the Site may include links to other websites, this Privacy Policy is not applicable to any information or data collected on or through any third party websites. We will not be held accountable for any of the privacy practices of such third party websites as they may have their own. We encourage you to review their privacy policies to fully comprehend their privacy procedures.

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including (but not limited to) information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.  Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as “Automatic Information”.

We collect Automatic Information using the following technologies:

  • “Cookies” and other similar technological means) are data files that are placed on your device or computer and often include an anonymous unique identifier. 
  • “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
  • “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.

We also collect certain information from you, including (but not limited to) your name, billing address, shipping address, payment information, credit card numbers, email address, and phone number. We refer to this information as “Order Information”.

We collect Order Information through the following:

  • When you make a purchase or attempt to make a purchase through the Site.
  • When you provide contact information to us.
  • When you complete or submit paper and/or electronic forms found on the Site and/or a third party-hosted website.
  • Through SMS (Short Message Service) messages sent via cellular phone, email, and/or other communications.
  • Through inbound and/or outbound telephone calls and/or email between us and you.
  • Through surveys.
  • Through social media platforms, including (but not limited) to Instagram, Facebook, Twitter, Pinterest, Youtube, and/or Google+.

Automatic Information and Order Information are collectively referred to as “Personal Information” in this Privacy Policy.

Elements of our Site or social media platforms may allow users to upload photos, media, bios, original content, and to share their experiences, such as reviews and comments. We cannot prevent others from recording or capturing any of your posted photos, videos, comments or information through various technologies used to capture website content. We are not responsible for the use or re-sharing by others of any of your information once it is made public. You should not post text, photos, and videos on our Site or social media platforms if you do not want others to see or possibly copy the media you post. We are not responsible for and we do not control these social networking services’ privacy practices. Please review the applicable privacy policy for information about how they use your information.

HOW DO WE USE THE PERSONAL INFORMATION?

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:

  • Communicate with you;
  • Screen our orders for potential risk or fraud; and
  • When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information (in accordance with and to the extent of our data retention policy). It is important to note that we may be required to retain certain information and not delete it and that certain information may remain in our archives.

We use the Automatic Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

Finally, we use the Personal Information that we collect to (i) identify you as a user in our system; (ii) provide, personalize, and improve the Site or products; (iii) develop new products and services; (iv) customize your experience, the advertising you view and recommend content; (v) fulfill your requests with customer support; (vi) send newsletters, surveys, offers, upcoming events, and promotional materials related to the Site; (vii) notify you of any online entry sweepstakes, or contests so you may participate in them; (viii) protect, investigate, and prevent potentially fraudulent, unauthorized, or illegal activities; (ix) protect our rights and the rights of other users; and (x) as otherwise described in this Privacy Policy or in notices we provided to you.

You may unsubscribe from our marketing emails at any time by following the instructions included in the marketing emails or by contacting our Customer Service team. If you would like us to delete your personal information, we will put fair efforts forth to honor your request (in accordance with and to the extent of our data retention policy). It is important to note that we may be required to retain certain information and not delete it and that certain information may remain in our archives. We reserve the right to send you certain communications relating to your account or use of our Site and products, such as administrative and service announcements and these transactional account messages may be unaffected if you choose to opt-out from receiving our marketing emails.

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store and we use Google Analytics to help us understand how our customers use the Site. Each of Shopify and Google Analytics use your Personal Information as further described on each of their websites. Information on opting-out of Google Analytics can be found at https://tools.google.com/dlpage/gaoptout.

We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights. We may share Personal Information with our subsidiaries and affiliates for internal business reasons. We also reserve the right to disclose and transfer all information related to the Site, including Personal Information: (i) to a subsequent owner, co-owner or operator of the Site or component of the Site, such as a database; or (ii) in connection with a corporate merger, consolidation, restructuring, the sale of substantially all of our assets or other corporate change, including, without limitation, during the course of any due diligence process.

Finally, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. 

DO NOT TRACK 

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

CONSENT TO TRANSFER INFORMATION TO THE UNITED STATES

The Site is operated in the United States. If you are located in the European Union, Canada or elsewhere outside of the United States, please be aware that information collected on the Site will be transferred to and processed in the United States. Any information you provide to us through your use of the Site are subject to the laws of the United States. By using this Site or providing us with any information, you consent to this transfer and to the collection, transfer, processing and storage of your information in the United States, a jurisdiction in which the privacy laws and data protection laws may not be as comprehensive as those in the country where you reside and/or are a citizen. If we detect an IP address outside of the US, we reserve the right to deny access to our Site.

DATA RETENTION

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information (in accordance with and to the extent of our data retention policy). It is important to note that we may be required to retain certain information and not delete it and that certain information may remain in our archives. It is not always possible to completely remove or delete all of your information from our Site and/or databases and that residual data may remain on backup media or for other reasons. Additionally, any public postings made, such as reviews in forums or blogs, cannot generally be removed. 

CHANGES

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons. We ask that you review this Privacy Policy regularly as we reserve the right to change it at any time. By using the Site, you are agreeing to and have accepted this Privacy Policy.

MINORS

The Site and the products sold are not intended for individuals under the age of 18. We do not knowingly collect information or data from children. If you believe that a child may have provided us with personal information, please contact us immediately. We will put forth reasonable efforts to delete that information from our database.

CALIFORNIA PRIVACY RIGHTS

If you are a resident of California and would like a copy of this Privacy Policy or certain information from us about disclosure of the Personal Information, please e-mail us at info@sisterstone.com.

CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at info@sisterstone.com.

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