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FAQs

General

What is CBD?

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Cannabidiol (CBD) is one of the most abundant cannabinoids found in cannabis and hemp plants. Unlike its close relative THC (Tetrahydrocannabinol), CBD is completely non-psychoactive. This means that CBD does not change a person's state of mind when they use it. This allows us to benefit from the many health properties of the cannabis plant without the negative, intoxicating side effects.

How does CBD work?

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CBD effects are a result of its interaction with the body’s endocannabinoid system (ECS). The ECS helps maintain homeostasis (aka balance) in our bodies by communicating with other biological systems and helping other systems in the body stay healthy. CBD impacts the ECS indirectly, most often through activation of outside receptors and interaction with enzymes.

What is the difference between full spectrum, broad spectrum, and isolate CBD products?

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All Sister Stone CBD products are infused with Broad Spectrum Phytocannabinoid-Rich (PCR) Hemp Oil derived from select hemp cultivated in the USA. Our products contain 0.0% THC. If you are buying CBD, it is important to be educated on the different types:

Full spectrum or “whole plant” products contain everything the cannabis plan contains. That means they contain CBD as well as flavonoids, terpenes and other cannabinoids such as CBG, CBN and trace amounts of THC.

Broad spectrum products contain an array of cannabinoids and terpenes but zero THC. Think of Broad Spectrum CBD as Full Spectrum without the THC. To create Broad Spectrum CBD, products are put through additional processing to isolate and remove as much trace amounts of THC possible while preserving the other natural cannabinoids and terpenes. Isolate products are isolated from all other cannabinoids and solely contain CBD. CBD isolate does not preserve other cannabinoids and terpenes found in the hemp and cannabis plant.

Is CBD legal?

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CBD regulations are constantly changing. Congress enacted the Agriculture Improvement Act of 2018, which legalized “hemp” containing no more than 0.3% THC. Therefore, purchasing CBD is federally legal as long as it doesn't contain more than 0.3% THC. However, state laws vary and may put additional restrictions on buyers.  It is your responsibility to know your local, state and federal laws before purchasing these products.

How do I use CBD?

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CBD-based products come in many forms and a person can take CBD in different ways such as ingesting it orally or using as a topical, depending on the product. Please review each product for suggested use.

How much CBD should I take?

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Dosage is not a one size fits all. What works for you, might be completely different for someone else. You may also find yourself wanting to adjust your dose based on your desired effect and mood. Discovering the right dose is a highly individualized process and generally depends on the following factors: body weight, tolerance, desired effect, and concentration.

If you are new, we encourage you to start with a smaller dosage then gradually increase to achieve desired results. Please review each product for suggested use.

Product

Where does Sister Stone CBD come from?

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Sister Stone products are all made with non GMO Broad Spectrum Phytocannabinoid-Rich (PCR) hemp organically grown and cultivated in Colorado. Our unique cannabinoid-profile is THC free (0.0%) and contains naturally occurring cannabinoids and terpenes. It is also formulated with MCT oil (organic coconut oil) for faster metabolizing. Sister Stone currently sells CBD Oil and CBD Balm. Full ingredients listed on each product page.

Do Sister Stone products contain THC?

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No. Every batch is tested to validate 0.0% THC. Patented technology is used to remove any residual THC found in our hemp extract.

Are your products lab tested?

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Absolutely. Every batch is lab tested. Analysis results can be found on each product page, linked to the exact lot number on the bottom of each product.

Ordering and Shipping

How can I check the status of my order?

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When your order ships, we’ll send you a tracking number so you can keep an eye on delivery. Please email help@sisterstone.com if you need assistance.

What forms of payment do you accept?

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We accept all major credit and debit cards. Your credit card will be charged as soon as your order is accepted and processed.

Where do you ship and what are the shipping options?

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Currently we ship within the United States only. We offer Free Standard Shipping via USPS. Express shipping options are available if desired and will be calculated and presented during the checkout process.

When will my order ship?

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All orders ship within 2-3 business days. Please note Saturday/Sunday are not considered business days. As soon as the order ships, you’ll receive a shipment notification email with a tracking number.

What is your return policy?

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If you are not fully satisfied with your purchase, you may request a refund on the purchase price within 30 days of order. Please email help@sisterstone.com.

To be eligible for a refund, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a copy of our return authorization form

A partial refund may be issued if the item is not in its original condition, is opened and/or used, is damaged or missing parts for reasons not due to our error. Any item that is returned past 30 days may not qualify for a partial refund.

We do not offer refunds on sale or promotional items.

Can I sell Sister Stone in my store or on my website?

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Your purchase of Sister Stone products is for personal use only. By purchasing Sister Stone products, you agree not to resell or distribute such products for any commercial purposes. If we have reason to believe that your order is not for your personal use, we may reject or cancel your order.

If you are interested in wholesaling Sister Stone products, please email info@sisterstone.com.

Whom should I contact about press inquiries?

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Please email info@sisterstone.com.

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